How to log inbound parcels out with & without a QR code on Parcel Tracker – Parcel Tracker

How to log parcels out - overview video
Parcel Tracker's GDPR agreement
Web platform
- Log a parcel out using recipient's signature
Android app
iOS app

How to log parcels out - overview video

Note: There are many ways of logging parcels out on Parcel Tracker:

- Log parcels out by scanning QR codes.
- Log parcels out manually by searching for the recipient either using the search bar of the Collect screen or the search bar/Recipients icon of the QR code scanning screen.
  - Use recipient's signature as proof collection.
  - Record parcel drop off points by capturing images.

Check out the video below to watch a quick overview of this process:

Parcel Tracker's GDPR agreement

If it's the first time that a recipient collects a parcel using Parcel Tracker, they will have to sign our GDPR agreement before you can log the parcel out.

To sign the GDPR agreement:

Let the recipient read the agreement.
Ask them to click Agree.
Ask them to leave a signature > click Agree.

Web platform

On our web platform, you can only log parcels out using the recipient's signature as proof of collection:

In your Parcel Tracker account, click Deliveries in the main navigation bar.
Click on the search bar > search for the recipient.
Click Mark as Collected > click Mark as Collected again.
Ask the recipient to leave a signature > click Sign.
Click OK.

Check out the video below to watch a quick overview of this process:

Android app

QR code as proof of collection

Once you notify recipients that they have parcels waiting for them, they will instantly get an email with a QR code.

To log a parcel out by scanning the QR code on Android devices:

Click Collect.
Click the Collect parcel button.
Hold down the blue button to scan the QR code.
Click on delivery overview.
Hold down a parcel item to get the captured image.
Click Close > select the deliveries > click Finish.
Click Collect > click Sign and Collect.

Note: If the recipient cannot present a QR code, you can log parcels out manually either using the search bar of the

Collect screen or the search bar of the QR code scanning screen. In this case, recipient's signature or an image will be used to verify collection.

Recipient's signature as proof of collection

To log parcels out using recipient's signature & the search bar of the Collect screen on Android devices:

Click Collect.
Click on the search bar.
Search for the recipient > select the recipient.
Click on delivery overview.
Select the deliveries > click Finish.
Click Collect.
Ask the recipient to leave a signature.
Click Sign and Collect.

Record parcel drop off points by capturing images

To log parcels out by capturing an image & using the search bar of the QR code scanning screen on Android devices:

Click Collect.
Click the Collect parcel button.
Click on the search bar.
Search for the recipient > select the recipient.
Click on delivery overview.
Select the deliveries > click Finish.
Click Collect.
Click on the Camera icon.
Click the blue button to capture an image.
Click Sign and Collect.

Log parcels out by scanning parcel's barcode

After scanning the QR code (or searching for the recipient's name/room number) on Android devices, you can also log parcels out by scanning the barcodes instead of manually ticking out the parcels: