How to add notes and additional parcel details during the scan process on Parcel Tracker

13 February 2022 19:12 Updated

Note: Parcel Tracker's Additional parcel details feature lets you add some extra information to your parcel entries including tags (Damaged, Rejected, Perishable, Large item), notes, parcel dimensions, courier name, and identifier.

Web platform

To add notes and additional parcel details during the scan process on our web platform:

In your Parcel Tracker account, click Deliveries in the main navigation bar.
Click Inbound > click the Log New Delivery button.
Start typing recipient's name > select recipient > enter the barcode.
Click Show Advanced > enter courier name > enter the tracking number.
Click the drop-down arrow to select tags > add notes > select parcel dimensions > click Add.

You can also add additional details to your already logged parcels:

Click Deliveries in the main navigation bar.
Click Inbound > click on the delivery you need.
Add the necessary details.
Click Update to save the changes.

Android app

To add notes and additional parcel details during the scan process on Android devices:

Click Notify > click Scan Parcel.
Hold down the blue button to scan the recipient's name.
Hold down the blue button to scan the barcode.
Click the attachment icon.
Click Add Photo.
Click the blue button to take a photo.
Select tags > add notes.
Enter the tracking number.
Click the drop-down arrow to select the courier.
Select parcel dimensions.
Click Submit > click Notify.
Click Notify Recipient.

iOS app

To add notes and additional parcel details during the scan process on iOS devices:

Click the Scan Parcel button.
Hold down the blue button to scan the recipient's name.
Hold down the blue button to scan the barcode.
Click the attachment icon.
Click Add Photo.
Click the blue button to take a photo.
Select tags > add notes.
Enter the tracking number.
Enter courier name.
Select parcel dimensions.
Click Submit.
Click Notify > Click Notify again.

You may want to read next:

How to turn the Outbound parcels feature on/off on Parcel Tracker

How to turn the Additional parcel details feature on/off

How to switch between user accounts on Parcel Tracker (for Mailroom/Reception Staff)

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