How to edit Collection email notifications sent to recipients from Parcel Tracker

Collection notifications

You can edit the content of the email that is automatically sent out to recipients once they collect their deliveries. 

To edit the email template on our web platform:

• In your Parcel Tracker account, click Notifications.
• In the Collection section, click Actions > click Edit.
• Edit the email template > click Submit to save the changes.

Template name

To change the name of the template:

• On the Configure Notifications page, click the pen icon.
• Enter the new name.
• Click Submit to save the changes or move on to the next section you want to edit.

Change email subject

To edit the email subject:

• Click on the Subject line > enter new text.

Change email heading

To edit the email heading:

• Click on the Heading line > enter new text.
• Click Variables > select the variable you want to insert in the heading (First Name, Last Name, Parcels Waiting, Parcels Collected, Building Name, Email).

Change email subheading

To edit the subheading:

• Click on the Subheading line > enter new text.
• Click Variables > select the variable you want to insert  (First Name, Last Name, Parcels Waiting, Parcels Collected, Building Name, Email).

Change email body

To add/edit the email body:

• Click on the Body line > enter new text.
• Click Variables > select the variable you want to insert  (First Name, Last Name, Parcels Waiting, Parcels Collected, Building Name, Email).

Enable/disable signature

To enable/disable signature in Collection emails:

• Turn on/off the switch next to Enable Signature.

Restore default settings

To undo all the changes and restore default settings:

• Click the Restore Default button > click Confirm.
• Click Submit to save the changes.