What is a Requestor?
A Requestor is someone who works in your building and asks the mailroom to send a parcel or dispatch it to another place.
Example:
James from the finance team needs to send a box of flyers to the marketing building. He asks the mailroom to send it for him. A mailroom user logs into Parcel Tracker and dispatches the parcel on his behalf.
Only Owners and Admins can add users and assign a Requester.
Feel free to check the full lists of mailroom users and their permissions here.
How To Log in as a Requestor?
Go to the Parcel Tracker website and log in with your Requestor account
How to Dispatch a Parcel?
Click on "
Dispatch Parcel".
Select the Recipient
You can select an existing recipient or create a new one.Enter the number of the parcels and click "
Continue".
Select the site where the parcel will be picked up and click "
Create".
Click "
Download" to print the Label if you need to attach one to the parcel.
