Yes. The mobile app has an experimental setting called Alternative text recognition, which lets the app read parcel labels in more languages and scripts directly on your device. It supports Arabic, Cyrillic, Thai, Korean, Chinese and Japanese, and Greek and Devanagari are also available on Android. The setting is off by default, so you need to turn it on first.
Which languages it can read
Alternative text recognition can read labels in:
Arabic, Cyrillic, Thai, Korean, Chinese and Japanese.
Greek and Devanagari, on Android only.
Supported languages depend on your platform and operating system. On iPhone, alternative text recognition requires iOS 16 or later, and Arabic requires iOS 18 or later.
Turning on alternative text recognition
On the mobile app, tap the
Settingsicon and selectParcel Detection.Under
Experimental, which holds new scanning tools to try, switch onAlternative text recognition, then tapUpdate. Your change isn’t applied until you tapUpdate.
Recipient names read from a label are matched against your existing recipients. Names are not converted between writing systems.
Need more help?
If you have any other questions or run into issues with alternative text recognition, please reach out to our support team here for assistance!