At Parcel Tracker, we understand that no two mailrooms are the same. We offer flexible pricing tiers designed to scale alongside your operations, from basic digital logging to complex, multi-site enterprise logistics. All paid plans offer significant savings of 20% off when you choose a yearly subscription instead of a monthly plan.
Here is a detailed breakdown of each of our subscription plans, their features, and their pricing:
Billing Options & Annual Savings
We offer two straightforward types of plans:
Monthly Plans: Ideal for flexibility.
Yearly Plans: Best for maximum value, offering a 20% discount compared to monthly rates.
The Free Plan
This tier is the perfect starting point for very small facilities or new users who want to digitize their mailroom without immediate cost.
Pricing: $0 per month.
Best for: Small residential sites or offices requiring essential logging and tracking.
Key Features Included:
Deliveries: Log inbound parcels, collect digital signatures, and capture photos upon recipient checkout. Includes reporting and basic analytics.
Notifications: Unlimited email notifications and basic custom notification text.
Support: Basic access to both Live Chat and Email support.
This plan does not include SMS notifications, multi-site support, or integrations (API/Zapier).
The Plus Plan
The Plus plan introduces foundational integrations and the ability to automate connecting Parcel Tracker to your existing systems.
Pricing: $87 /month (Monthly billing) or $67 /month (Paid annually).
Best for: Standard operations that need to sync recipient data from other platforms (like a property management system).
Key Features Included (Everything in Free +):
Integrations: Full API access and full Zapier integration support, allowing you to connect Parcel Tracker with thousands of other apps.
Notifications: Includes 100 SMS notifications per month in addition to unlimited emails.
The Pro Plan
The Pro plan is tailored for larger organizations or more complex setups demanding automation, multi-site visibility, and higher-tier security controls.
Pricing: $147 /month (Monthly billing) or $117 /month (Paid annually).
Best for: High-volume sites, multi-building facilities, or corporate mailrooms with strict IT security requirements (e.g., SSO).
Key Features Included (Everything in Plus +):
Customizability: Support for custom attributes and custom workflows. Use a Custom Domain for your branded notifications.
Management: Multi-site support (allowing one account to manage multiple distinct locations).
Security: High-level enterprise security including multi-factor authentication (MFA), Single Sign-On (SSO - SAML & Open ID Connect), and automated user provisioning.
Notifications: Includes 200 SMS notifications per month (double the Plus allowance).
Advanced Integrations: Direct integration support for Microsoft Intune (AD) and use of Webhooks.
The Enterprise Plan
Our highest-tier offering provides bespoke solutions for organizations that manage internal logistics, multi-stage delivery chains, or specific hosting requirements.
Pricing: Custom Package. (Contact Us for a Quote).
Best for: Companies managing their own internal courier fleets or those requiring the highest level of network restriction and dedicated hosting.
Key Features Included (Everything in Pro +):
Internal Logistics: Support for Multi-hop tracking and Internal Courier Management.
Notifications: Tailored configurations (Custom domains are supported).
Premium Security: Network restrictions (limiting access to specific IP ranges or networks) and the option for Single Tenant Hosting.
Configuration: Configurable server locations.
Need Help Choosing the Right Plan?
We’ll help you find the product, pricing, and support tailored for your organization! If you are unsure which tier fits your current scale, please reach out to our team via Live Chat or through our Contact page.