Only Owner and Admin users can edit Move Out email notifications. To learn more about Multi-mailroom user access, feel free to check the full list of mailroom users and their permissions here.
Move Out notifications are triggered whenever a parcel is moved out of the site it is assigned to. This keeps recipients informed in real time as their parcels progress through your internal logistics chain, ensuring they are always aware of their delivery status.
This notification type is part of Parcel Tracker's Multi-Mailroom system — a feature designed to track and secure internal parcel movements across multiple sites within an organization. Move Out notifications are exclusively available to users on the Enterprise plan. To learn more about Multi-Mailroom, refer to this guide here.
You can easily customize the automated emails sent to recipients whenever a parcel is moved out of their assigned site. This allows you to tailor the tone and provide any relevant information to match your organization's specific needs.
How to Edit the Email Notification Template
Log in to the web platform and go to Settings > Inbound Notifications.
Hover over the default Move Out template and click
Open, or create a new template by clicking+ Create Templateand choosingMove Out.
To rename the template for your own internal records, click and edit the default title.
You can now customize the following sections of the email by clicking on each section to expand the editing space:
Subject— The text the recipient sees in their inbox before opening the email.Heading— The main title at the very top of the email body.Intro Text— The primary notification text used to deliver the core message of the email in a brief, easy-to-read format.Body— An optional field for providing additional long-form instructions or specific mailroom policies below the main message.
Next to each section, click
Variablesto insert specific details into your notification, such as the recipient's name or the number of parcels.
Use the
paintbrush iconto customize the style and appearance of your notification.
Click
Saveto apply your changes.
The right side of the template editor page displays a live preview of your notification, automatically reflecting any changes you make as you customize your template.
Restoring Default Settings
If you wish to discard your customizations and return to the original templates:
Click the
three dots iconon the template editor.
Select
Restore Defaultsfrom the menu.
When the prompt appears, click
Restore Defaultsto finalize.
Want to learn more?
If you want to edit other notification templates or learn more about navigating the notification configuration settings, check out the following related guides: