At Parcel Tracker, we take your privacy and data security very seriously. Both Recipients and Mailroom Users have full control over their personal information and the ability to remove it from our system at any time.
Mailroom staff can assist recipients in managing their profile data, including adding, updating, or removing information such as email addresses. Recipient email addresses can only be managed by mailroom staff.
In strict compliance with GDPR and data protection standards, once a recipient or user profile is deleted, all associated sensitive data (such as names, email addresses, and room numbers) is permanently removed from our system.
Enterprise-Grade Security & Compliance
To ensure your information remains protected from unauthorized access, our platform is built on industry-leading security practices. You can visit our Trust Center to review and request our official compliance documentation, including our Privacy & GDPR policies, ISO 27001, Cyber Essentials, and our Pentesting & Third-Party Audits.
Our core infrastructure guarantees:
Localized Hosting: We offer region-specific hosting in the UK, US, Germany, and Canada, allowing you to meet GDPR, CCPA, and other local data protection regulations by keeping your data within compliant jurisdictions.
Single-Tenant Deployments: For government and enterprise organizations requiring strict compliance, we provide dedicated server deployments to ensure full data isolation and infrastructure control.
Secure Access & Authentication: We support SAML and OpenID Connect SSO for seamless, secure logins. Role-Based Access Control (RBAC) ensures users can only access data relevant to their specific permissions.
99.95% Uptime Guarantee: Our infrastructure is built for high availability, so your mailroom operations run smoothly without disruption.
Read our full Privacy Policy
To read the complete details on how we securely handle, store, and protect your information, please review our official policy here: