Skip to main content

Couriers: Pick Up

Taking Custody of Parcels

Updated this week

The Pick Up feature in Parcel Tracker allows couriers to assume custody of parcels, ensuring each handover is time-stamped and logged. This process maintains a transparent chain of custody as parcels move through various locations within your organization.

Steps to Pick Up Parcels:

  1. Access the Move Tab:

    • Navigate to the Move tab within the Parcel Tracker app.

  2. Initiate Pick Up:

    • Tap the Pick Up button to begin the process.

  3. Select Site:

    • You’ll see a list of sites with parcels awaiting pickup, along with the number of parcels at each site.

    • Select the desired site from which you intend to pick up parcels.

  4. Scan Parcels:

    • Scan the barcodes of the parcels you are collecting. This action logs the pickup time, location, and assigns custody to you.

    • Click on "Pick up".

Proceed with Delivery

After pickup, you can either:

  • Move the parcel to another site for further routing.

  • Drop off the parcel directly to the end recipient.

Note: Each pickup action is recorded in the system, providing a detailed audit trail for every parcel.

Did this answer your question?