What are Dispatch Requests?
Multi-Mailroom allows recipients to log in to their account and request parcel dispatches directly.
With this feature, users can create requests to send parcels either internally (to another site within the same organization) or externally (outside the organization). This removes the need for mailroom staff to manually create dispatches on behalf of users.
Example:
James from the finance team needs to send a box of flyers to the marketing building. Instead of contacting the mailroom, he logs into his account, creates a dispatch request, and the mailroom team processes it accordingly.
Dispatch Requests are available exclusively as part of the Multi-Mailroom system under the Parcel Tracker Enterprise plan. Book a Demo with us to learn more.
How to Log In and Dispatch a Parcel
Follow these steps to submit a dispatch request using your Parcel Tracker account:
Go to the Parcel Tracker website and log in to your account.
Select the appropriate Recipient Account under an internal site of your Parcel Tracker account and select
Continue.
Once logged in, click on the
Dispatch Parcelbutton.
Choose your recipient by either selecting an existing
InternalorExternalrecipient from the system or creating a new one.
Enter the total number of parcels you need to dispatch, and any other additional information then click
Continue.
Select the specific site where the parcel will be picked up by the mailroom staff, then click
Create.
Click
Downloadto print the label if you need to attach one to your physical package before the parcel is picked up and delivered.
Need more help?
If you experience any issues logging into your account, selecting a site, or generating a dispatch label, please reach out to our support team here for assistance!