How Check Out Works in Multi-Mailroom
Parcel Tracker uses a single, streamlined Check Out flow that allows you to process parcels in multiple ways—depending on what is available at the time of collection or what is most convenient for both the user and recipient.
You can:
Scan a recipient’s QR code to instantly retrieve their parcels
Scan a parcel barcode to identify and check out items directly
Use filters to locate parcels by Recipient, Drop-Off, or Courier
This flexible approach allows you to efficiently process both individual and bulk collections without switching between different modes.
What is the Move feature?
The Move feature is a specific function available for Multi-Mailroom setups under the Parcel Tracker Enterprise plan.
It allows you to route a parcel to another site or facility instead of completing the check out. This is especially useful in environments where parcels may arrive at one location but need to be forwarded internally before reaching their final destination.
With Multi-Mailroom, at the end of the check out process, you can either complete the check out or move the parcel to another site or facility, depending on your workflow.
How to Use Check Out and Move (Mobile App)
Follow these steps to process parcels and use the Move feature:
Open your Parcel Tracker app, navigate to the
Outtab, and tapCheck Out.Identify the parcels using one of the following methods:
Scan the recipient’s QR code, or
Scan the parcel barcode(s), or
Use filters (Recipient, Drop-Off, or Courier) to locate parcels
Tap the
Parcel Cart iconto view the selected parcels.
Review the parcel(s) selected and add or remove parcels as needed.
Choose how to proceed:
Tap
Moveto route the parcel(s) to another siteTap
Check Outto proceed with collection
If selecting
Move:Choose the destination site
Tap
Confirmto move the parcel(s)
If selecting
Check Out:Select at least one of the following:
Add SignatureAdd NotesAdd Photo
Tap
Complete Check Outto finalize
Need more help?
Since the Move feature allows you to route parcels to other facilities, you can fully understand how this works across your organization by reading our comprehensive guide: Parcel Tracker Multi-Mailroom Overview.
If you run into any issues processing check-outs or want to learn more about Multi-mailroom, please reach out to our support team here for assistance!