The Pick Up feature is a dedicated tool found under the Move function of the Parcel Tracker application. This feature allows you to pick up a parcel from any internal site when it is intended to be:
Transferred to a different site.
Delivered directly to a recipient located at another internal site.
By logging the pickup time and identifying the specific delivery person handling the package, this feature ensures you can accurately track internal organizational package movements with complete visibility before the parcel reaches its final drop-off point.
This function is designed to work together with the Drop-Off feature. Once a parcel has been picked up, it is later completed through the drop-off process, where it can either be delivered directly to the intended recipient or transferred to another internal site. Together, these features ensure a complete and traceable chain of custody for all internal parcel movements.
The Pick Up feature is part of the Parcel Tracker Multi-Mailroom system and is exclusively available to users on the Parcel Tracker Enterprise Plan. To learn more about Multi-Mailroom, refer to this guide here.
How to Use the Pick Up Feature on the Mobile App
Follow these steps to log a pickup using your mobile device:
Tap
Movefound on the bottom navigation menu then selectPick Up.
Choose the specific Site hosting the intended parcel and scan the parcel. Alternatively, tap on the blue screen above to manually select the parcel you want to pick up then tap
Confirm.
Once you are done scanning or selecting the parcel, tap
Next.Review the selected parcels, then tap
Pick Upto finalize.
Need more help?
If you run into any issues managing your pick ups or tracking internal package movements, please reach out to our support team here for assistance!