What is Drop Off?
The Drop Off feature is a dedicated tool found under the Move function of the Parcel Tracker application. As the essential second half of the internal routing process, this feature allows you to finalize the movement of a picked-up parcel by either:
Transferring it to a different internal site.
Delivering it directly to the final recipient.
By logging the exact drop-off location, time, and delivery method, this feature completes the chain of custody. It ensures you maintain accurate and fully visible tracking for all internal organizational package movements from start to finish.
The Drop Off feature is part of the Parcel Tracker Multi-Mailroom system and is exclusively available to users on the Parcel Tracker Enterprise Plan. To learn more about Multi-Mailroom, refer to this guide here.
How to Use the Drop Off Feature on the Mobile App
Follow these steps to complete a drop-off using your mobile device:
Tap
Movefound on the bottom navigation menu, then selectDrop Off.Scan the parcel by pressing and holding the
blue button. Alternatively, tap on the blue screen above to manually select the parcel you want to drop off, then tapConfirm.
Tap
Nextto proceed.Review the selected parcel or parcels, then choose your final action:
Select
Drop offif you are transferring the parcel to another internal site.Select
Collectif you are handing the package directly over to its recipient.
The Drop Off feature is used in conjunction with the Pick Up feature. You must have parcels successfully picked up in the system before you can use the Drop Off feature to move them.
Need more help?
If you run into any issues completing a drop-off or tracking internal package movements, please reach out to our support team here for assistance!