Only Owner and Admin users can delete, edit, and add users of the same or lower level of user authority. To learn more about mailroom user access, feel free to check the full list of mailroom users and their permissions here.
Yes, you can! If a staff member leaves your team or no longer needs access to Parcel Tracker, their profile can be securely deleted from the system directly through our web platform.
Additionally, the system operates on a strict permission hierarchy. You can only remove users who have an access level equal to or lower than your own:
Admins: Can delete other Admins, as well as Normal and Basic users. They cannot delete an Owner.
Owners: Have top-tier access and can remove any user from the system, including other Owners, Admins, Normal, and Basic users.
Want to learn more?
To see the exact, step-by-step process for removing a staff member from your account, check out our full guide here: