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How to Add Mailroom Users

Learn the steps to add a new user to your Parcel Tracker account.

Updated over 4 months ago

To add a mailroom user, Owner and Admin users need to enter the new user's email address, first name, and last name, select a user type, and give the building access.

Only Owners and Admin users can add mailroom users.

Feel free to check the full lists of mailroom users and their permissions here.

Web Platform

  1. In your Parcel Tracker account, click Mailroom Users.

  2. Click Add User.

3. Choose the User Type > give access to their Sites.

4. Click Save.

Check out the videos below to watch a quick overview of this process

Android App

  1. Click Manage.

  2. Click Manage Users.

  3. Click the Plus Button.

  4. Choose the User Type.

  5. Click Create.

IOS App

  1. Click Manage.

  2. Click Manage Users.

  3. Click the Plus Button.

  4. Choose the User Type.

  5. Click Save.

Check out the video below to watch a quick overview of this process

If you need to delete users you can follow our guide here.

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