Yes, absolutely! You can install and use the Parcel Tracker app on as many phones or tablets as your team needs. Because our platform is cloud-based, multiple staff members can log in and process packages simultaneously from different devices.
This is perfect for busy mailrooms with multiple receptionists or buildings that have more than one package drop-off location.
On data syncing
Keep in mind that while the system updates automatically, there may be a brief sync gap (usually just a few minutes) between devices. If one staff member logs a parcel or processes a collection on their phone, it might take a moment for that updated data to reflect on a coworker's screen.
To keep this sync time as short as possible, always ensure all your mailroom devices are connected to a stable Wi-Fi or cellular network.
Want to set up your team?
If you need to give other staff members access to log in on their own devices, check out these helpful guides: