Only Owners, Admins and Normal users can edit the recipient's information. Feel free to check the full lists of mailroom users and their permissions here.
Web Platform
⚠️ Email addresses cannot be changed; however, you are able to add multiple email addresses for a single recipient.
In your Parcel Tracker account, navigate to
Recipients
and open the Recipient.Edit the desired information, and it will be updated automatically.
Check out this video below to watch an overview of the process
Android App
⚠️ Email addresses cannot be changed.
Click
Manage
.Click
Recipients
.Click on the
Recipient's
name.Click
Edit
> edit the info and Update the changes.
iOS App
⚠️ Email addresses cannot be changed.
Click
Manage
.Click
Recipients
.Click on the
Recipient's
name.Click on the Three Dots at the top of the screen > click
Edit
and update the changes.
Check out this video below to watch an overview of the process