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Edit Recipient’s Information

Learn how to update recipient details in Parcel Tracker.

Updated over 4 months ago

Only Owners, Admins and Normal users can edit the recipient's information. Feel free to check the full lists of mailroom users and their permissions here.

Web Platform

⚠️ Email addresses cannot be changed, however you are able to add multiple emails for a single recipient.

  1. In your Parcel Tracker account, click on Recipients.

  2. Select the Recipient.

  3. Edit the desired info > click Save.

Check out this video below to watch an overview of the process

Android App

⚠️ Email addresses cannot be changed.

  1. Click Manage.

  2. Click Recipients.

  3. Click on the Recipient's name.

  4. Click Edit > edit the info and Update the changes.

IOS App

⚠️ Email addresses cannot be changed.

  1. Click Manage.

  2. Click Manage Recipients.

  3. Click on the Recipient's name.

  4. Edit the info > click Save.

Check out this video below to watch an overview of the process

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