Only Owners, Admins and Normal users can edit the recipient's information. Feel free to check the full lists of mailroom users and their permissions here.
Web Platform
⚠️ Email addresses cannot be changed, however you are able to add multiple emails for a single recipient.
In your Parcel Tracker account, click on
Recipients
.Select the
Recipient
.Edit the desired info > click
Save
.
Check out this video below to watch an overview of the process
Android App
⚠️ Email addresses cannot be changed.
Click
Manage
.Click
Recipients
.Click on the
Recipient's
name.Click
Edit
> edit the info and Update the changes.
IOS App
⚠️ Email addresses cannot be changed.
Click
Manage
.Click
Manage Recipients
.Click on the
Recipient's
name.Edit the info > click
Save
.
Check out this video below to watch an overview of the process