Only Owners, Admins and Normal users can edit the recipient's information.
Feel free to check the full lists of mailroom users and their permissions here.
Learn how to add recipients to Parcel Tracker to efficiently manage your deliveries. You can also edit recipient information to keep your records up-to-date and remove recipients when necessary to maintain an organized system.
Types of Recipients
There are two types of recipients on Parcel Tracker: Individuals and Companies.
Individual Recipient: This refers to the person receiving the package. You would enter personal details such as their name, address, and possibly contact information like a phone number or email.
Company Recipient: This refers to a business organization or department that is receiving the package. For company recipients, you would typically enter the business name, address, and possibly specific department or contact person details.
Our detection system accurately scans and captures recipient details from each package, so it's essential to enter recipient names, addresses, and contact information precisely to avoid delivery errors.
Web Platform
To add a recipient to your Parcel Tracker account, go to Recipients, click Add Recipient, choose Company or Individual, click Next, enter the details, and click Create.
Note: The unofficial names that the residents may use while ordering deliveries can be written as Nicknames.
Check out the video below to watch an overview of this process
Android App
Click Manage then click Recipients > click the + button and select Company or Individual. Enter the details > click Create.
You don't need to write the recipient's full address as Location; simply write their room number.
IOS App
Click Manage > click Manage Recipients > click the + button and select Company or Individual. Enter the details > click Create.
You don't need to write the recipient's full address as Location; simply write their room number.
Check out the video below to watch an overview of this process