Parcel Tracker

While your building's mailroom team manages most of your recipient profile, you can still customize certain personal information on your Parcel Tracker recipient account to keep it accurate or suited to your needs, and change your password whenever needed for security, or to regain access if you're unable to log in.

To update your profile details, you will first need to access your account.

Go to the web platform at <a href="https://admin.parceltracker.com/" target="_blank" rel="nofollow noopener noreferrer">admin.parceltracker.com</a> and log in.

Once logged in, click on your <code>Name</code> at the bottom corner of the screen to open the user menu, then select <code>Preferences</code> from the pop-up list.

Navigate to the <code>General</code> tab. Here, you can update your profile information.

Click <code>Save Changes</code> to instantly apply your changes.

1. Go to the web platform at <a href="https://admin.parceltracker.com/" target="_blank" rel="nofollow noopener noreferrer">admin.parceltracker.com</a> and log in.
 
 
 
2. Once logged in, click on your <code>Name</code> at the bottom corner of the screen to open the user menu, then select <code>Preferences</code> from the pop-up list.
 
 
 
3. Navigate to the <code>General</code> tab. Here, you can update your profile information.
 
 
 
4. Click <code>Save Changes</code> to instantly apply your changes.

___________________________________________________________

Navigate to the <code>Security</code> tab. Here you can enter your <code>Current Password</code> and your desired <code>New Password</code>.

Click <code>Change Password</code> to finalize the update.

1. Go to the web platform at <a href="https://admin.parceltracker.com/" target="_blank" rel="nofollow noopener noreferrer">admin.parceltracker.com</a> and log in.
 
 
 
2. Once logged in, click on your <code>Name</code> at the bottom corner of the screen to open the user menu, then select <code>Preferences</code> from the pop-up list.
 
 
 
3. Navigate to the <code>Security</code> tab. Here you can enter your <code>Current Password</code> and your desired <code>New Password</code>.
 
 
 
4. Click <code>Change Password</code> to finalize the update.

Can't Log In? How to Reset Your Password

If you're unable to log in and need to reset your password, you can do so directly from the web platform login screen:

Go to the web platform at <a href="https://admin.parceltracker.com/" target="_blank" rel="nofollow noopener noreferrer">admin.parceltracker.com</a> and enter your email address on the login screen, then click <code>Continue</code>.

On the next screen, where it asks for a password, click <code>Forgot Password</code> instead.

You'll be taken to a new screen. Enter your email address here, then click <code>Send Link</code>.

Open the link sent to your inbox, set your new password, and log in using it going forward.

1. Go to the web platform at <a href="https://admin.parceltracker.com/" target="_blank" rel="nofollow noopener noreferrer">admin.parceltracker.com</a> and enter your email address on the login screen, then click <code>Continue</code>.
 
 
 
2. On the next screen, where it asks for a password, click <code>Forgot Password</code> instead.
 
 
 
3. You'll be taken to a new screen. Enter your email address here, then click <code>Send Link</code>.
 
 
 
4. Open the link sent to your inbox, set your new password, and log in using it going forward.

If you have any questions or run into issues managing your account, please reach out to our support team <a href="https://support.parceltracker.com/en/articles/177248-contact-our-live-support">here</a> for assistance!

Discover how to update your personal information and change your password with this comprehensive guide.

How to Edit your Personal Information & Change your Password

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How to Edit your Personal Information & Change your Password

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