Keeping your account details up to date ensures your mailroom operations remain secure and that all parcel handling is accurately logged under the correct staff member's name. Whether you need to fix a typographical error in your name or routinely change your password for facility security, you can easily manage your personal profile directly from the Parcel Tracker web platform and mobile application.
Edit Your Personal Information
To update your profile details, you will first need to access your account.
Go to the Parcel Tracker website and click
Login.
Enter your email address and password, then click
continueto sign in.
Once logged in, click on your
Nameat the bottom corner of the screen to open the user menu then selectPreferencesfrom the pop-up list.
Navigate to the
Generaltab. Here, you can update your profile information.
Click
Save Changesto instantly apply your changes.
Change Your Password
Go to the Parcel Tracker website and click
Login.
Enter your email address and password, then click
continueto sign in.
Once logged in, click on your
Nameat the bottom corner of the screen to open the user menu then selectPreferencesfrom the pop-up list.
Navigate to the
Securitytab. Here you can enter yourCurrent Passwordand change into aNew Password.
Click
Change Passwordto finalize the update.
Manage Your Account via the Mobile App
You can also update your personal information and change your password on the go using the Parcel Tracker mobile app.
Open the app and tap
Settingson the bottom navigation menu.Select
My Account.
Tap on the
pencil iconon the upper right of the screen to edit your account information.Tap
Change Passwordto initiate a password change.