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How to Edit or Delete a Custom Attribute

Learn how to update the settings of a custom attribute or delete one you no longer need.

What your team needs to record can change over time. Instead of starting over, you can update an existing custom attribute, such as its name, hint or who can see it, and you can delete one you no longer need. This guide covers both.


Editing a Custom Attribute

  1. On the web platform, go to Settings and select Attributes under Configurator.

  2. Select the tab the attribute belongs to: Parcel, Recipient, User or Site.

  3. Find the attribute you want to edit, click the three-dot menu at the end of its row, and select Settings.

  4. Update what you want to change, such as the attribute name, the hint, and whether the field is required. For a select type, you can also add, edit or remove its options.

  5. To change how the attribute can be used or who can see it, click Show Advanced. There you can adjust Filterable, Searchable and Editable, choose which sites can access the attribute, which users can see it, and whether it is visible to recipients. When you are done, click Save to apply all of your changes.

An attribute’s type is fixed once it is created, so it can’t be changed later. For example, a single select attribute can’t be changed to the text or number type. If you need a different type, create a new attribute.


Deleting a Custom Attribute

  1. On the web platform, go to Settings and select Attributes under Configurator, then select the tab the attribute belongs to.

  2. Find the attribute you want to delete, click the three-dot menu at the end of its row, and select Delete. A confirmation message appears.

  3. The message confirms that the attribute and any stored values will be deleted. To go ahead, click Delete Attribute.

An attribute can only be deleted while it isn’t being used. For example, once it has been assigned to a parcel, it can no longer be deleted.


Want to learn more?

These related guides show how to create attributes and where they appear:


Need more help? 

If you have any questions or run into issues editing or deleting custom attributes, please reach out to our support team here for assistance!

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