Every organization records and reviews different information, depending on its workflow, processes and needs. Parcel Tracker gives you two features to fit that: attributes, which control what information you record, and Attribute Views, which control how that information is presented. This overview explains both, how they work together, and where to find the guide for each.
What are Attributes?
Attributes are the fields Parcel Tracker uses to record information about parcels, recipients, users and sites. Standard attributes come with Parcel Tracker, such as the courier and barcode of a parcel. Custom attributes are fields you create yourself for information specific to your operations, for example special handling instructions for parcels, additional contact information for recipients, or internal details about your sites.
When you create a custom attribute, you choose what type of information it records, whether it is required, whether it can be searched, filtered and edited, and which sites, users and recipients can see it.
What Are Attribute Views?
Attribute Views control which attributes your team sees, and the order they appear in, on the web platform and in the mobile app:
On the web platform: the details of a parcel, recipient, user or site.
In the mobile app: the details screen of a parcel, recipient or user, and the parcel preview card.
They work for both standard and custom attributes, so you can place the information your organization relies on most at the top and remove what your team doesn’t need to see.
Attribute Views settings apply to all sites and all users on your account, so the changes you save are seen by everyone.
How They Work Together
Attributes decide what you can record, and Attribute Views decide where it appears. The two sections below follow a custom attribute for parcels from creation to where your team sees it, on the web platform and in the mobile app.
On the Web Platform
Create the attribute. In Attributes, you create the custom attribute and choose what type of information it records, whether it is required, and who can see it.
Arrange it. In Attribute Views, you choose where the attribute appears in the parcel’s web details, and in what order.
See the result. When your team opens a parcel on the web platform, the attribute appears where you placed it.
On the Mobile App
Arrange it for mobile. Attribute Views include separate mobile sections for parcels, so you can arrange what your team sees on a parcel’s details screen and in its preview card.
See the result. In the mobile app, the parcel’s details screen and preview card show the attributes in your arrangement.
Want to learn more?
These guides cover each part in more detail:
How to Create a Custom Attribute: create your own attribute and choose its settings.
How to Edit or Delete a Custom Attribute: update an attribute’s settings, or delete one you no longer need.
How to Customize Attribute Views: choose which attributes your team sees, on the web platform and in the mobile app, and in what order.
Need more help?
If you have any questions or run into issues with attributes or Attribute Views, please reach out to our support team here for assistance!