Parcel Tracker

Learn how to log inbound parcels on Parcel Tracker, whether you have a barcode or not.

How to Log Inbound Parcels

Learn how to process and hand over inbound parcels to their recipients.

Recipient Check-Out: How to Collect Inbound Parcels

Understanding and Using the Recipient Lock Feature.

How to Enable Recipient Lock

Capture vital information for every delivery with the Additional Parcel Details Feature

How to Turn the Additional Parcel Details Feature On

Learn how to add notes and additional parcel details during the scan process.

Add Notes and Additional Parcel Details During the Scan Process

Learn how to create and assign locations in your Parcel Tracker account.

How to Create and Assign Storage Locations

Organize and categorize your deliveries with customizable parcel tags.

How to Create Custom Tags

Learn how to view the history of inbound deliveries, proof of pickup, and more in Parcel Tracker.

View the History of Inbound Parcels

Learn how to download the record of your inbound parcels.

Download Your Inbound Parcel Records

Learn how to filter your inbound parcels.

Filter Inbound Deliveries by Columns, Tags, Date, and More

Discover how to organize and sort your inbound deliveries by recipient, date, and custom criteria in Parcel Tracker.

Sort Inbound Deliveries by Recipient Name, Date, and More

Learn how to configure and use the Parcel Identifier settings.

Parcel Identifier

Learn how to log parcels in/out and manage your inbound deliveries on Parcel Tracker's mobile app and web platform.

Managing Inbound Deliveries

Understand the different types of users in Parcel Tracker and their respective permissions.

Types of Parcel Tracker Mailroom Users  and their Permissions

Learn the steps to add a new user to your Parcel Tracker account.

How to Add Mailroom Users

Learn how to remove a single mailroom user or multiple users from your Parcel Tracker account.

How to Delete a Mailroom User

Learn how to organize and view your mailroom users by Name, Email, or User Type.

Sorting Mailroom Users

Learn how mailroom users can delete their own accounts using self-service option.

Self-service Account Deletion for Mailroom Users

Learn how to add, modify and delete Parcel Tracker mailroom users' accounts.

Managing Mailroom Users 

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