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Managing Your Sites and Staff

Update your site information and control who has access by managing the list of mailroom users and building managers.

Updated this week

Editing site details and managing user access is restricted to Owner and Admin Users. Note that an Admin can only grant access to sites they already have permission to view. If you'd like to see how these roles compare, feel free to view our full list of mailroom users and their permissions here.

How to Update Site Details

You can manage and update your site information directly through the web platform by following these steps:

  1. Navigate to Sites: Log in to your account and select the Sites tab from the main navigation bar.

  2. Select Your Site: Locate and click Open on the specific Site you wish to modify.

  3. Edit and Save: Update the necessary information in the site profile, including the mailroom users who can have access to said site, and the changes made will automatically be saved.

Need to expand your team? Learn how to add mailroom users and manage their site assignments by following this guide here.

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