Skip to main content

How to Switch Between User Accounts

Learn how to switch between accounts seamlessly and easily.

This is especially useful in mailrooms where multiple staff members share a single device or terminal. It enables fast account switching without requiring a full logout, ensuring that every action is accurately attributed to the correct user.

How to Switch Users

To change accounts on a shared device, follow these steps:

  1. On the mobile application, click the Settings icon on the navigation menu.

  2. Tap on Change User.

  3. Select the name of the user who is taking over the session from the list.

  4. Enter the user’s password and Click Confirm to switch the account.


Looking for more team management tips?

If you want to add a new mailroom user before switching accounts, you may follow our guide here. For security purposes, remember to always switch users or lock the device when leaving the mailroom station.

Did this answer your question?