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How to Switch Between User Accounts

Learn how to switch between accounts seamlessly and easily.

This feature is designed for mailrooms where multiple staff members use a single terminal or device. It allows for rapid account transitions without requiring a full logout, ensuring that every action is correctly attributed to the right user.

How to Switch Users

To change accounts on a shared device, follow these steps:

  1. On the mobile application, click the Settings icon on the navigation menu.

  2. Click the Switch User button.

  3. Select the name of the user who is taking over the session from the list.

  4. Enter the user’s password and Click Confirm to switch the account.

Looking for more team management tips?

If you want to add a new mailroom user before switching accounts, you may follow our guide here. For security purposes, remember to always switch users or lock the device when leaving the mailroom station.

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