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Site Navigation and Access

Learn how to navigate between the different sites you have access to within the Parcel Tracker platform.

You can only access and switch between the specific sites you have been assigned to. While Owner users have default access to all sites within the organization, other user roles are restricted to their assigned sites. To learn more about mailroom user access, feel free to check the full list of mailroom users and their permissions here.

Whether you are at your desk or on the move, switching between your assigned locations is simple.

On the Web Platform

Once you have logged into your account on the web platform, locate the building icon next to your current site name in the dashboard sidebar. Click this icon to select a different site, access multiple sites simultaneously, or view your overall access across multiple locations.


On the Mobile App

Follow these steps to switch between your assigned locations:

  1. Launch the Parcel Tracker app on your mobile device and tap the Settings icon found on the bottom navigation menu.

  2. Tap Switch Site to view the list of sites under your Parcel Tracker account.

  3. Select the site you want to switch to from the list and tap on it. Then tap Confirm to complete the switch.

Watch our quick tutorial below to see a step-by-step walkthrough of how to switch between sites in Parcel Tracker:

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