What are Outbound Parcels?
Parcel Tracker's outbound parcels feature lets you easily record all the parcels and mail leaving your site. You can log outbound parcels on both our Web Platform and our Mobile Application.
You will need to turn on the outbound parcels feature through the settings of your Parcel Tracker account before you can start logging them. To learn more about how to enable this feature, you can view our setup guide here.
How to Log Outbound Parcels on the Web Platform
Follow these steps to initially log an outbound parcel into the system before the courier arrives:
In your Parcel Tracker account, click
Parcelsin the main navigation bar, then selectOutbound.
Click the
+ Add Parcelbutton.
Enter the details of the parcel. You can select the Sender, Recipient, Address, Dimensions, Identifier, Courier, Tracking Number, and Notes. Once you are done entering the details, click
Add Parcelto log the parcel.
How to Log Outbound Parcels on the Mobile App
Follow these steps to log an outbound parcel using your mobile device:
On the mobile app, tap on
Outbound, then selectLog Parcel.Select the Sender of the outbound parcel.
Take a picture of the parcel.
Fill in the details of the parcel, such as its identifier, tracking number, courier, and notes, then tap
Add Parcel. You may also use thecamera iconto scan the parcel's Identifier and Tracking Number.Tap on the
pencilicon to identify the recipient of the outbound parcel.Once you are done, review the information and tap
Log Parcelsto finalize.
Need more help?
If you run into any issues enabling the feature or logging your outbound parcels on either the web or mobile app, please reach out to our support team here for assistance!
Once your parcels are logged, you can proceed with handing them off to the courier. To learn how to complete this step, refer to our guide: How to Mark Outbound Deliveries as Collected by the Courier.