How to Log Parcels
Parcels can be logged on Parcel Tracker through both our Web Platform & Mobile App. This article will show you the exact steps on how to do so on both your computer and mobile device.
Note: All users can log inbound Parcels. For a complete overview of user permissions, see the full list of mailroom users and their permissions.
This feature is available in every plan. See the graph below.
Mobile App
On your mobile application, tap the
Intab. This is also the default screen when you open the app.Tap
Check In.
For each parcel, hold down the
Circular Buttonto begin scanning.The app will automatically capture the recipient’s name and parcel details.
If prompted, hold down the
Circular Buttonagain to scan the parcel’s barcode.Repeat steps 3 and 4 for additional parcels.
To edit the most recent scanned parcel:
Tap the
black barat the top of the screen that displays the most recent scanned parcel.Update or add any parcel details as needed then tap
Save.
Once all parcels are scanned, tap the
Parcel Carticon.Review your scanned parcels, then tap
Check Into finalize.
When adding additional details to the most recently scanned parcel, you can also upload photos manually by taking a new photo or selecting one from your gallery.
How to Manually Select Recipients and Input the Barcode
If the recipient’s name is blurry, faded, or not recognized, you can manually assign the recipient and input the barcode.
After completing steps 1 and 2 above, proceed with the following:
3. Hold down the Circular Button to scan the parcel.
a. The built-in AI will attempt to detect the recipient’s name.
b. Suggested matches may appear based on the scan.
4. Assign the recipient:
a. Select a recipient from the AI-generated suggestions or create a new
recipient.
b. Alternatively, you can tap Select Recipient to search and choose manually.
5. Capture or enter the parcel identifier:
a. Hold down the Circular Button to scan the barcode, or
b. Tap the Barcode icon to enter it manually, or
c. Tap the Dice icon, then the Check mark to generate and confirm an
identifier.
6. Tap the Parcel Cart icon.
7. Review your parcels, then tap Check In to finalize.
Watch our quick video tutorial below to see a step-by-step walkthrough of how to log parcels using the mobile app:
Web Platform
On our Web platform, you can only log parcels manually by typing the recipient's name and then the parcel's barcode.
In your Parcel Tracker account, click
Parcelsin the main navigation bar.
Click the
+ Add Parcelbutton.
Select the recipient and add the
Identifier(tracking number or your own identifier). You can also choose to add a random identifier by clicking onGenerate ID.
Clicking on
+ Show Advancedallows you to add advanced details to the parcel, such as Courier, Tags, Notes, Dimensions, among others.
Click
Add Parcel.
Watch our quick tutorial here to see a step-by-step walkthrough on how to log parcels through the web platform:
Note: Once a parcel has been created, you can use the web platform to upload additional photos to that parcel. Simply open the specific parcel record, and the option to upload a photo will be available within its details.
Want to learn more?
Check out the following articles for detailed guides on how to process collections and track your mailroom's delivery history: