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Add Notes and Additional Parcel Details During the Scan Process

Learn how to add notes and additional parcel details during the scan process.

Parcel Tracker’s Additional Parcel Details feature allows you to capture vital information for every delivery, ensuring your team has full visibility from scan to collection.

Customizable Details Include:

  • Status Tags: Quickly label items as Damaged, Rejected, Perishable, or Large Item.

  • Physical Attributes: Record parcel dimensions and courier names.

  • Internal Tracking: Add custom notes, storage location, or reference numbers.

You can enable Advanced Parcel Details to trigger these options automatically every time a parcel is scanned. This ensures consistent data entry across your entire team without the need for manual navigation.

Follow these steps to learn how to add notes and additional parcel details on your preferred device:

Web Platform

  1. Log in to Parcel Tracker and click Parcels on the main navigation bar.

  2. Click + Add Parcel.

  3. Select the Recipient and enter the Parcel Identifier.

  4. Click + Show Advanced to input tags, dimensions, courier info, or notes.

  5. Click Add Parcel to finalize.

Once you have added parcels, you can upload additional images for each parcel by selecting the specific parcel under the Parcel menu.

Mobile App

  1. Tap In on the home screen and select Scan Parcels.

  2. Press and hold the round button to scan the recipient's name.

  3. Scan the barcode to capture the parcel identifier.

  4. Tap the (+) icon next to the flash icon to open the Additional Details screen.

  5. Enter your information (photos, notes, dimensions, or tags) and tap Submit to return to the scan summary.

  6. Tap Next and select Check-In to finish.

Need Further Assistance? 

If you encounter any issues while logging additional parcel details or configuring your site settings, our support team is available to help. Click the Chat Bubble in the bottom-right corner of the Parcel Tracker web platform for real-time support or Use the Chat With Us feature on the mobile app. Learn more on how to reach our support team here.

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