As your mailroom processes evolve, you may want to create new automated email messages based on formats you already use. To save time and keep your messaging consistent, you can easily duplicate an existing notification template directly from the web platform rather than starting from scratch.
Only Owner and Admin users can duplicate and manage email notification templates. To learn more about mailroom user access, feel free to check the full list of mailroom users and their permissions here.
Duplicating a Template on the Web Platform
Follow these steps to create an exact copy of an email notification template in your account:
Log in to your Parcel Tracker account on the web platform and click
Notificationson the main navigation bar.
Locate the specific notification category you need and click the
Plus symbolnext to that section to expand it and view the active templates.
Click the
Actionsmenu of your selected template to reveal your management options.
Select
Duplicatefrom the dropdown list to instantly create a copy of the template in your system.
What's Next?
Once you have duplicated a template, you can easily customize its content to fit your new requirements without altering the original version. Check out our guides on how to edit your delivery email notifications and how to edit your reminder email notifications to personalize your new automated message.