As your mailroom processes evolve, you may find that certain automated email messages are no longer necessary. To keep your system organized and prevent sending the wrong messages to your recipients, you can easily delete old notification templates directly from the web platform.
Only Owners and Admin users can delete email notification templates.
To learn more about mailroom user access, feel free to check the full list of mailroom users and their permissions here.
Deleting a Template on the Web Platform
Follow these steps to permanently remove an email notification template from your account:
Log in to your Parcel Tracker account on the web platform and click
Notificationson the main navigation bar.
Locate the specific notification category you need and click the
Plussymbol next to that section to expand it and view the active templates.
Click the
Actionsmenu of your selected template to reveal your management options.
Select
Deletefrom the dropdown list to permanently remove the template from your system.
What's Next?
If you accidentally deleted a template or simply need to draft a new message from scratch, check out our guide on how to Create a New Email Notification Template to set up your automated communications exactly how you want them.