Only Owners, Admins, and Normal users can edit the recipient's information. To learn more about mailroom user access, feel free to check the full list of mailroom users and their permissions here.
Keeping your directory accurate is essential for smooth operations. You can easily update a recipient's details, such as their name, phone number, or location, directly from your account.
Using the Web Platform:
Log in to your Parcel Tracker account on the web platform and navigate to
Recipientsfrom the main navigation bar.
Select the recipient you want to edit and click
Opento view their profile.
Edit the desired information in the provided fields or add a new email under
Alternative Emails.
Your changes will be saved and updated automatically!
Using the Mobile Application:
Open the Parcel Tracker application and tap on
Managefound on the bottom navigation menu.Select
Recipients.Tap on the specific recipient's name to open their profile.
Tap the
three dotsbutton on the upper right of the screen, then selectEditto make changes.Update their information or add an alternative email, then tap
Save.
Want to learn more?
If you need to make other adjustments to your directory, check out these related guides: