Troubleshooting App Slowdowns and Crashes
If your Parcel Tracker app is running slowly or shutting down unexpectedly, try these initial troubleshooting steps:
Update the app: Check your device's app store to ensure you are running the most recent version of Parcel Tracker.
Delete and reinstall: Completely uninstall the app from your device, then download and reinstall it.
Upgrading to the Android Beta Version
If you are using an Android device, joining our beta program gives you access to the newest performance improvements and bug fixes. To join the beta and update your app, follow these steps:
Open the Play Store and search for the Parcel Tracker - Mailroom app.
Open the app's details page and scroll down until you see the "Join the beta" message.
Tap
Joinand confirm your choice in the pop-up window.Wait a few minutes for the joining process to complete in the background.
Once complete, tap
Update(orInstall) to download the latest beta version of the app.
You can also watch this short video showing you all the steps above for guidance:
Still Need Help?
If the issue persists after trying these steps, our support team is ready to step in and assist you. You can refer to this guide to learn how to access our Live Support to get in touch with a member of our support team.