Parcel Tracker

The Parcel Tracker Kiosk App lets recipients collect their parcels independently, without needing a staff member to check them out manually. Once set up, recipients can claim their parcels by searching for their name or scanning the QR code from their check-in notification, making collection faster and reducing the workload on your front desk or mailroom team. Setting it up correctly from the start ensures recipients see the right information, your branding is reflected accurately, and the kiosk is ready to use as soon as it launches.

After signing in, the app will walk you through a 5-part configuration process (shown in the app as "Step 1 of 5" through "Step 5 of 5") before your kiosk is ready to launch.

Open the Parcel Tracker Kiosk App and tap <code>Staff Sign In</code>.

Log in to your account. When prompted, create your staff passcode (used to access settings and unlock the kiosk after it restarts), then tap <code>Set Passcode &amp; Continue</code>.

Configuration Step 1 of 5: Select which site the device is located at, then tap <code>Continue</code>.

Configuration Step 2 of 5: Choose how recipients can claim their parcels, <code>Manual Entry</code>, <code>Manual Entry &amp; QR Scanning</code>, or <code>QR Scanning Only</code>, then tap <code>Continue</code>.

Configuration Step 3 of 5: Select whether the Kiosk App can show recipient rooms or notes, and whether it shows the site name on the welcome screen. A live preview of what the recipient sees is shown below your selections. Tap <code>Continue</code>.

Configuration Step 4 of 5: Customize the accent palette to match your organization's branding (or set custom colors), add your logo, and select your preferred kiosk language. A live preview is shown below. Tap <code>Continue</code>.

Configuration Step 5 of 5: Review all your settings. If you want to make changes, select the relevant kiosk setting and tap <code>Change</code>. Once you're ready, tap <code>Launch Kiosk</code> to finalize setup and make the kiosk available for recipient use.

1. Open the Parcel Tracker Kiosk App and tap <code>Staff Sign In</code>.
2. Log in to your account. When prompted, create your staff passcode (used to access settings and unlock the kiosk after it restarts), then tap <code>Set Passcode &amp; Continue</code>.
 
 
 
3. Configuration Step 1 of 5: Select which site the device is located at, then tap <code>Continue</code>.
4. Configuration Step 2 of 5: Choose how recipients can claim their parcels, <code>Manual Entry</code>, <code>Manual Entry &amp; QR Scanning</code>, or <code>QR Scanning Only</code>, then tap <code>Continue</code>.
 
 
 
5. Configuration Step 3 of 5: Select whether the Kiosk App can show recipient rooms or notes, and whether it shows the site name on the welcome screen. A live preview of what the recipient sees is shown below your selections. Tap <code>Continue</code>.
6. Configuration Step 4 of 5: Customize the accent palette to match your organization's branding (or set custom colors), add your logo, and select your preferred kiosk language. A live preview is shown below. Tap <code>Continue</code>.
 
 
 
7. Configuration Step 5 of 5: Review all your settings. If you want to make changes, select the relevant kiosk setting and tap <code>Change</code>. Once you're ready, tap <code>Launch Kiosk</code> to finalize setup and make the kiosk available for recipient use.

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Watch this short video for a complete walkthrough of the Kiosk App setup process, from staff sign-in to launching the kiosk for recipient use.

If you have any questions or run into issues setting up your Kiosk App, please reach out to our support team <a href="https://support.parceltracker.com/en/articles/177248-contact-our-live-support">here</a> for assistance!

Learn how to configure the Parcel Tracker Kiosk App for your building, from staff sign-in to launching the kiosk for recipient use.

How to Set Up the Parcel Tracker Kiosk App

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How to Set Up the Parcel Tracker Kiosk App

Setting Up Your Kiosk

Watch: Setting Up the Kiosk App

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