Yes, you absolutely can! If a resident drops off a package at the front desk that needs to be returned to the sender or picked up by a courier, you can easily track it with Parcel Tracker.
Parcel Tracker's Outbound Parcels feature lets you officially record all the parcels and mail leaving your site. This ensures you have a clear, documented timeline of every package exiting the building, just like the ones coming in. You can log outbound parcels seamlessly on both our Web Platform and Mobile App.
Want to learn more?
Before your mailroom staff can start logging returns, management will need to ensure the feature is activated for your account. Check out these resources to get set up, log your first return, and track your outgoing history:
Only Owner and Admin users can enable the Outbound Parcels feature but all types of users may log outbound parcels. To learn more about mailroom user access, feel free to check the full list of mailroom users and their permissions here.