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Can I still log in and log out parcels if the mobile devices are temporarily not working?

Using the web platform as a reliable backup for logging deliveries.

Yes, absolutely! If your mailroom's smartphone or tablet is charging, updating, or temporarily out of commission, you can still keep your operations running smoothly.

You have the full ability to manually log incoming and outgoing parcels directly through your Parcel Tracker account on the web platform using your computer. This ensures your residents still receive their automated notifications and your internal records stay perfectly up to date, even without a mobile device in hand.


Want to learn more?

If you need to switch to your computer to manage your deliveries, check out these step-by-step guides on how to manually process packages through the web platform:

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