Only Owner, Admin, and Normal users can view and organize inbound deliveries. To learn more about mailroom user access, feel free to check the full list of mailroom users and their permissions here.
Finding a specific delivery in a busy mailroom shouldn't feel like searching for a needle in a haystack. In Parcel Tracker, you can easily customize your dashboard to show exactly what you need. Beyond basic filtering, you can use Columns, Sorting, and the Search function to build a customized view of your inbound deliveries that perfectly suits your workflow.
In Parcel Tracker, the way your data is labeled depends on your active features. By default, if you only track incoming items, your main navigation menu will simply say Parcels. Once the Outbound Parcels feature is enabled, the Parcels menu automatically expands to include separate categories for Inbound and Outbound. This allows you to easily distinguish between incoming deliveries and outgoing shipments within your account.
Customizing Your View on the Web Platform
Log in to the Parcel Tracker web platform, click
Parcelson the main navigation bar, and selectInbound.
Click
Columnsand check the boxes for the information you want displayed, such as Image, Identifier, Tracking Number, or Status.
Click and drag the column headers to reorder them. If you want to keep this layout for the future, click
Save as a new view.
Click
Filtersto narrow down your records by selecting a specific attribute (e.g., Checked In/Out Date, Tags, Storage Location, or Status) and choosing your desired date range.
Filtering and Sorting on the Mobile App
Launch the app, tap
Manageon the bottom navigation bar.Select
Parcels.Review your parcel history tab. You will see your items categorized under
Synced(successfully linked to the cloud server) orPending(scanned on the app but waiting for an internet connection to sync).
Use the
Searchbar at the top of the screen to quickly look up specific deliveries by name or tracking number.Tap the
Filtericon in the upper right corner to customize your view according to Status, Checked In/Out Time Range, Tags, Mailroom, or Drop-off Location.
Tap
Viewat the bottom of the screen to apply your filters and see your results.
Video Tutorial
For a complete visual walkthrough of these steps, watch our quick video tutorial below to see how to master your dashboard views and filtering options in real-time.
What's Next?
Now that you know how to customize and filter your inbound deliveries, finding specific packages in a busy mailroom is easier than ever. Once you have filtered your view to show exactly what you need, learn how to Download Your Inbound Parcel Records to export that specific data and share it with your team.