In Parcel Tracker, the way your data is labeled depends on your active features. By default, if you only track incoming items, your main navigation menu will simply say Parcels. Once the Outbound Parcels feature is enabled, the Parcels menu automatically expands to include separate categories for Inbound and Outbound. This allows you to easily distinguish between incoming deliveries and outgoing shipments within your account.
You can export your complete outbound parcel records as an .xlsx (Excel) file directly from the web platform. This report includes all relevant data for each item, such as the destination or recipient’s name, current parcel status, the staff member who logged the item, and timestamps for both processing and dispatch.
Only Owner, Admin, and Normal users can access parcel records. To learn more about mailroom user access, feel free to check the full list of mailroom users and their permissions here.
Downloading Your Outbound Records on the Web Platform
Follow these steps to download your records:
Log in to the web platform, click
Parcelson the main navigation bar, and selectOutbound.Click
Exportat the top right of the screen.Select
Export all Parcelsto generate and download the file to your computer.
Once the file is downloaded, you can open and view the comprehensive report of your outbound parcels.
Note: .xlsx is a standard spreadsheet format compatible with software such as Microsoft Excel, Google Sheets, and Apple Numbers. Using these applications will allow you to easily sort, filter, and manage your downloaded parcel records.
Looking for Inbound Records?
If your facility also handles incoming parcels, you can track and export those details separately. To learn how to manage and download your incoming parcel data, please refer to our guide on downloading inbound parcel records.



