We audit parcels to check their status: whether a parcel has been checked in, checked out, or has not been scanned at all. This gives your team a clear basis for knowing what a parcel is, which is especially helpful when you come across an unrecognized parcel and need to find out where it stands in Parcel Tracker. The feature audits parcels across all of your sites, not just the one you are currently in.
How to Audit a Parcel (Mobile App)
Open the Parcel Tracker app and tap
Manage.Tap
Audit Parcel.Hold down the
Circular Buttonto scan the barcode of the parcel you want to check.
The app will show the parcels that match the scanned barcode, along with whether each has been checked in or checked out. If several parcels share the same barcode, review the list and select the one you are looking for. If there is no record of it, the app will let you know that no parcel was found under that barcode or identifier.
Tap
Confirmto open the parcel details.
Review the parcel details. If needed, you can add photos or make changes to the details.
Tap
Saveto apply your changes, and the app will confirm that the parcel has been updated. If you did not make any changes, tapCancelto return to the main screen.
What Details Are Shown
Once you select a parcel, you can view its key tracking details, including:
The photo taken during scanning
Courier
Tracking number
Identifier
Site
Logs showing when the parcel was checked in and checked out, and who processed each
You can also edit parcel details from this screen if needed.
Need more help?
If you have any questions or run into issues auditing your parcels, please reach out to our support team here for assistance!