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How to Add Mailroom Users

Learn the steps to add a new user to your Parcel Tracker account.

Updated this week

Adding new team members to Parcel Tracker is quick and easy. You can invite new users, assign their specific roles, and designate their locations directly from the web or your mobile device.

Only Owners and Admin users can add a mailroom user and assign the same permission level or lower. To learn more about mailroom user access, feel free to check the full list of mailroom users and their permissions here.

Using the Web Platform:

  1. Log in to your Parcel Tracker account and click Invite teammates on the main navigation bar.

  2. Click the Invite User button.

  3. Fill in the new user's Email Address and Name, assign their permission level under Type, and select the specific Site(s) they should oversee.

  4. Click Send to email the invitation to the new user!

Using the Mobile Application:

  1. Open the Parcel Tracker app and tap Manage on the bottom navigation bar.

  2. Tap Users.

  3. Tap the Plus (+) button on the bottom left of your screen.

  4. Fill in the user's Name and Email Address, choose their user access level under Type, and assign their specific Site(s).

  5. Tap Save to send out the invite!

Want to learn more?

Once your new team members accept their invites, check out these related guides to help manage your roster:

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How to Delete a Mailroom User
Sorting Mailroom Users
How to Create and Assign Storage Locations
How to Add a Courier
Types of Parcel Tracker Multi-Mailroom Users and their Permissions
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