If your building has SMS alerts enabled, you can easily receive a text message the moment your package is logged at the front desk!
As a recipient, you cannot set up or manage SMS notifications yourself. Because your building's management team controls your recipient profile, you will need to ask your front-of-house staff or receptionist to add your phone number to your Parcel Tracker account. Once they update your profile and enable SMS notifications for you, you will start receiving text alerts automatically.
SMS notifications are a paid feature. If your management does not currently have this active, an account user will need to reach out to our team to have this feature enabled. You can easily request this by reaching out to us here.
Want to learn more?
If you are a staff member looking for instructions on how to actually toggle these text alerts on or off for a specific recipient's profile, check out our step-by-step guide here: