Unfortunately, your actual username cannot be changed once your account has been created.
However, if you simply need to update the name associated with your profile, you absolutely can! You can easily change your display name by logging in to your account on our web platform or by asking your building's reception staff to update it for you.
Want to learn more?
For step-by-step instructions on navigating your web dashboard to update your profile details or secure your account by changing your password, check out our guide here: