Parcel Tracker

Parcel Tracker’s <code>Additional Parcel Details</code> feature allows you to capture extra, vital information for every delivery, ensuring your team has full visibility from scan to collection. Once this feature is turned on, every parcel logged in will prompt the receptionist to add these extra details during the scanning phase.

Sender: Identify and add who is the sender of the parcel.

Status Tags: Quickly label items as Damaged, Rejected, Perishable, or Large Item.

Parcel Attributes: Record parcel dimensions, tracking number and courier names.

Internal Tracking: Add custom notes and storage location (with the feature of adding a picture).

- Sender: Identify and add who is the sender of the parcel.
- Status Tags: Quickly label items as Damaged, Rejected, Perishable, or Large Item.
- Parcel Attributes: Record parcel dimensions, tracking number and courier names.
- Internal Tracking: Add custom notes and storage location (with the feature of adding a picture).

You can either turn this feature on using the <a href="https://admin.parceltracker.com/portal/settings/configurator-features" rel="nofollow noopener noreferrer" target="_blank">web platform</a> or mobile application.

Only Owners and Admin users can turn the additional parcel details feature on. Feel free to check the full lists of mailroom users and their permissions <a href="https://intercom-help.eu/parcel-tracker/en/articles/177734-types-of-parcel-tracker-mailroom-users-and-their-permissions" rel="nofollow noopener noreferrer" target="_blank">here</a>.

Log into your Parcel Tracker account and click <code>Settings</code>.

Navigate to the <code>Features</code> tab.

Toggle the switch to turn on <code>Additional Parcel Details</code>.

1. Log into your Parcel Tracker account and click <code>Settings</code>.
 
 
 
2. Navigate to the <code>Features</code> tab.
 
 
 
3. Toggle the switch to turn on <code>Additional Parcel Details</code>.

Open the app and click the <code>Settings</code> icon found on the bottom navigation bar.

Toggle on <code>Additional Parcel Details</code> and tap <code>Update</code>.

1. Open the app and click the <code>Settings</code> icon found on the bottom navigation bar.
2. Select <code>Features</code>.
3. Toggle on <code>Additional Parcel Details</code> and tap <code>Update</code>.

Curious how this looks in action? Check out our guide on how to input these attributes when receiving a package:

<a href="https://support.parceltracker.com/en/articles/177911-add-notes-and-additional-parcel-details-during-the-scan-process">Add Notes and Additional Parcel Details During the Scan Process</a>

- <a href="https://support.parceltracker.com/en/articles/177911-add-notes-and-additional-parcel-details-during-the-scan-process">Add Notes and Additional Parcel Details During the Scan Process</a>

Capture vital information for every delivery with the Additional Parcel Details Feature

How to Turn the Additional Parcel Details Feature On

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How to Turn the Additional Parcel Details Feature On

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