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How to Collect Inbound Parcels

Learn how to collect the parcels.

Updated over 10 months ago

How to Collect Parcels?

Parcels can be collected on Parcel Tracker through both our Web Platform & Mobile App.

Web Platform

  1. In your Parcel Tracker account, click Deliveries in the main navigation bar.

  2. Click on Mark as Collected.

3. Ask the recipient to leave a signature or leave a note > click Collect.

Check out the video below to watch a quick overview of this process

Collect a Parcel Using a QR Code

Once you notify recipients that they have parcels waiting for them, they will instantly get an email with a QR code.

  1. Click Collect.

  2. Click Collect Parcels.

  3. Press and hold the Blue Button to scan the QR code.

  4. Scan the Recipient's Barcode.

  5. Click Sign and Collect.

Collect a Parcel Without a QR Code

If the recipient cannot present a QR code, you can log parcels out manually.

  1. Click Collect.

  2. Click Collect Parcels.

  3. Click the Round icon with 2 people in it.

  4. Select the Recipient name.

  5. Press and hold the Blue Button to scan the barcode.

  6. Click Collect.

7. Ask the recipient to leave a Signature.

8. Alternatively, you can click on the Camera icon to capture an image.

9. Click Sign and Collect.

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