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How to Collect Inbound Parcels

Learn how to collect the parcels.

Updated over 5 months ago

How to Collect Parcels?

Parcels can be collected on Parcel Tracker through both our Web Platform & Mobile App.

Web Platform

  1. In your Parcel Tracker account, click Deliveries in the main navigation bar.

  2. Click on Mark as Collected.

3. Ask the recipient to leave a signature or leave a note > click Collect.

Check out the video below to watch a quick overview of this process

Collect a Parcel Using a QR Code

Once you notify recipients that they have parcels waiting for them, they will instantly get an email with a QR code.

  1. Click Collect.

  2. Click Collect Parcels.

  3. Press and hold the Blue Button to scan the QR code.

  4. Scan the Recipient's Barcode.

  5. Click Sign and Collect.

Collect a Parcel Without a QR Code

If the recipient cannot present a QR code, you can log parcels out manually.

  1. Click Collect.

  2. Click Collect Parcels.

  3. Click the Round icon with 2 people in it.

  4. Select the Recipient name.

  5. Press and hold the Blue Button to scan the barcode.

  6. Click Collect.

7. Ask the recipient to leave a Signature.

8. Alternatively, you can click on the Camera icon to capture an image.

9. Click Sign and Collect.

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