What is Recipient Lock and How to Use It?
Recipient Lock is a feature designed to streamline the process of receiving multiple parcels for the same individual.
When receiving multiple parcels for the same person, you can use the recipient lock feature to avoid scanning the recipient's name multiple times. By toggling the recipient lock, you only need to scan the recipient's name once. Then, you can scan multiple parcel barcodes, all of which will be recorded under the same recipient's name, making the process faster and more efficient.
How to Enable the Feature
Before you can use the lock during a scan, ensure the toggle is active in your mobile app settings:
Open the mobile app and tap
Settingsfound on the bottom navigation menu.Look for
Recipient lockbeside the feature under Scanning Configuration in Settings and toggle the switchon.
Step-by-Step Guide: Scanning Multiple Parcels
Once enabled, follow these steps to start batching your deliveries:
Tap the
Intab and then selectScan ParcelsHold down the
Circular Buttonto scan the recipient's name from the shipping label (or find them manually from the search bar above).Tap the
Lock Icon. You will see a blue status bar at the top of the screen that confirms "Locked."
Scan all parcel barcodes belonging to that recipient. Every barcode scanned while the lock is active will be assigned to that name.
Once finished, tap
Next.and select
Check-Into alert the recipient that all their items have arrived.
Efficiency at Your Fingertips
By mastering the Recipient Lock, you transform a tedious manual task into a seamless, high-speed workflow. Whether it’s a heavy delivery day or a busy mailroom rush, this feature ensures your data stays organized and your recipients stay informed without the extra clicks.