What is Recipient Lock and How to Use It?
Recipient Lock is a feature designed to streamline the process of receiving multiple parcels for the same individual.
When receiving multiple parcels for the same person, you can use the recipient lock feature to avoid scanning the recipient's name multiple times. By toggling the recipient lock, you only need to scan the recipient's name once. Then, you can scan multiple parcel barcodes, all of which will be recorded under the same recipient's name, making the process faster and more efficient.
How to Enable the Feature
Before you can use the lock during a scan, ensure the toggle is active in your mobile app settings:
Open the mobile app and tap
Settingsfound on the bottom navigation menu.Look for
Recipient lockunder Scanning in Settings, toggle the switchon.
Step-by-Step Guide: Scanning Multiple Parcels
Once enabled, follow these steps to start batching your deliveries:
Tap the
Intab, then selectCheck In.Identify the recipient:
Hold down the
Circular Buttonand position the camera closer to the name on the label to capture the recipient only, orManually select the recipient by tapping
Select Recipient.
Tap the
Lock iconbeside the recipient’s name.This locks the scan to that recipient, meaning all parcels scanned afterward will be assigned to them.
Hold down the
Circular Buttonto scan each parcel’s barcode.Repeat this step for all parcels belonging to the same recipient.
Once done scanning, tap the
Parcel Cart icon.Review your parcels, then tap
Check Into finalize and notify the recipient.
Efficiency at Your Fingertips
By mastering the Recipient Lock, you transform a tedious manual task into a seamless, high-speed workflow. Whether it’s a heavy delivery day or a busy mailroom rush, this feature ensures your data stays organized and your recipients stay informed without the extra clicks.