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How to Create Custom Parcel Dimensions

Learn how to create and manage custom parcel dimensions in Parcel Tracker.

Parcel dimensions are a practical way to classify incoming deliveries by size. Whether you're handling standard envelopes, medium-sized boxes, or oversized freight, you can assign a dimension to each parcel as it is logged into the system, keeping your records organized and easy to filter.

Parcel Tracker includes a set of default dimensions — Large Letter, Medium, and Small — to cover the most common parcel sizes. If your organization handles items outside these categories, you can easily create custom dimensions to match your needs directly through the web platform. For example, you could add Extra Large for oversized boxes or A4 for standard document-sized deliveries.

Only Owners and Admin users can create and manage parcel dimensions. To learn more about mailroom user access, feel free to check the full list of mailroom users and their permissions here.


Understanding Parcel Dimensions: Their Purpose and Applications

By creating and assigning dimensions, you can:

  • Classify incoming parcels: Assign a dimension to each parcel as it is logged during the check-in scanning process, specifically when editing or adding parcel details.

  • Filter and search: Easily sort, filter, and locate specific deliveries on the web platform based on their assigned dimensions.


How to Create a Custom Parcel Dimension

  1. Log in to your Parcel Tracker account and click on Settings in the main navigation menu on the web platform.

  2. Select Dimensions from the settings menu.

  3. Click on + Add Parcel Dimension.

  4. Enter a name for your new dimension.

  5. Click Save to apply your changes.


Need more help?

If you have any questions or run into issues setting up your parcel dimensions, please reach out to our support team here for assistance!

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