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How to Log Inbound Parcels

Learn how to log inbound parcels on Parcel Tracker, whether you have a QR code or not.

Updated over 3 months ago

How to Log Parcels

Parcels can be logged on Parcel Tracker through both our Web Platform & Mobile App.

Web Platform

On our Web platform, you can only log parcels manually by typing the recipient's name and then the parcel's barcode.

  1. In your Parcel Tracker account, click Deliveries in the main navigation bar.

  2. Click the Log Delivery button.

3. Start typing the recipient's name > select recipient > enter the identifier > click Add.

Note: If you log a parcel on our web platform, it will not have any images in the Deliveries section or Search History because Parcel Tracker captures images while scanning the labels.

Check out the video below to watch a quick overview of this process

Mobile App

The Two-Step Scanning Mode

  1. Click Notify.

  2. Click Scan Parcel.

  3. Hold down the Blue Button to scan the recipient's name.

  4. Hold down the Blue Button to scan the barcode.

5. Click Next.

6. Click Log & Notify.

You can scan multiple parcels of multiple recipients and notify everyone at once.

The One-Step Scanning Mode

  1. Click Notify.

  2. Click Scan Parcel.

  3. Hold down the Blue Button to scan the Parcel Label.

  4. Click Next.

  5. Click Log & Notify.

You can scan multiple parcels of multiple recipients and notify everyone at once.

Check out the video below to watch a quick overview of this process

How to Manually Select Recipients?

If the recipient's name is blurry or faded but the barcode is clear, you can manually select the recipient and then scan the barcode to log the parcel.

  1. Click Notify.

  2. Click Scan Parcel.

  3. Click the Round icon with 2 people in it.

  4. Select the Recipient name.

5. Hold down the Blue Button to scan the Parcel Label.

6. Click Notify.

7. Click Log & Notify.

How to Manually enter the Barcode?

If the barcode is blurry or faded but the recipient's name is clear, you can scan the recipient's name and manually enter the barcode to log the parcel.

  1. Click Notify.

  2. Click Scan Parcel.

  3. Hold down the Blue Button to scan the Recipient Name.

  4. Click on Manual barcode entry.

5. Enter the Barcode number.

6. Alternatively, you can click on the Dice icon to generate a random number.

7. Click Done.

8. Click Notify.

9. Click Log & Notify

Check out the video below to watch a quick overview of this process

You can see the following articles to learn more about collecting parcels or viewing their History.

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