How to Log Parcels
Parcels can be logged on Parcel Tracker through both our Web Platform & Mobile App. This article will show you the exact steps on how to do so on both your computer and mobile device.
Note: All users can log inbound Parcels. For a complete overview of user permissions, see the full list of mailroom users and their permissions.
This feature is available in every plan. See the graph below.
Mobile App
On your Mobile application, tap the
Intab. This is also the default screen on the app.Tap
Scan Parcels.
For each parcel, hold down the
Circular Buttonto scan the recipient's name.
Afterwards, hold down the
Circular Buttononce more to scan the barcode.You can repeat steps 3 & 4 if you have multiple parcels to scan before going to step 5.
If you wish to edit/add details to the parcel you just scanned, click on the +📄
iconbeside the ⚡️(Flash) icon.
Tap
Next.Tap
Check-In.
You can scan multiple parcels of different recipients in one go before checking them all in and this will notify everyone at once.
How to Manually Select Recipients
If the recipient's name is blurry or faded but the barcode is still clear, you can manually select the recipient and then scan the barcode to log the parcel. After completing steps 1 and 2 above, once you are on the scanning screen, simply proceed with the following:
3. For each parcel, look for your recipient in the Search Recipient bar on the top part of the screen.
4. Afterwards, select the intended Recipient.
5. Hold down the Circular Button to scan the Parcel Label.
6. Tap Next.
7. Tap Check-In.
How to Manually enter the Barcode
If the barcode is blurry or faded but the recipient's name is still clear, you can scan the recipient's name and manually enter a barcode (parcel identifier) to log the parcel. After completing steps 1 and 2 above, once you are on the scanning screen, simply proceed with the following
3. Hold down the Circular Button to scan the recipient's name.
4. Enter your Parcel Identifier (tracking code or your unique identifier) on the bar on top of the Circular Button.
5. Alternatively, you can click on the Dice icon to generate a random number.
Press on the barcode icon beside the Dice icon.
6. Parcel created! Click Next.
7. Click Check-In.
Watch our quick video tutorial below to see a step-by-step walkthrough of how to log parcels using the mobile app:
Web Platform
On our Web platform, you can only log parcels manually by typing the recipient's name and then the parcel's barcode.
In your Parcel Tracker account, click
Parcelsin the main navigation bar.
Click the
+ Add Parcelbutton.
Select the recipient and add the
Identifier(tracking number or your own identifier). You can also choose to add a random identifier by clicking onGenerate ID.
Clicking on
+ Show Advancedallows you to add advanced details to the parcel, such as Courier, Tags, Notes, Dimensions, among others.
Click
Add Parcel.
Watch our quick tutorial here to see a step-by-step walkthrough on how to log parcels through the web platform:
Note: If you log a parcel on our web platform, it will not have any images in the Parcels section or Search History because Parcel Tracker captures images while scanning the labels.
Want to learn more?
Check out the following articles for detailed guides on how to process collections and track your mailroom's delivery history: