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  1. Parcel Tracker
  2. For Recipients

For Recipients

Everything you need to know if you are a parcel recipient, a resident, a tenant, or a student on campus

Get Started with Parcel Tracker

  • About Parcel Tracker
  • How Parcel Tracker works & why were you registered (for Recipients)
  • How to reset your password on Parcel Tracker (for Recipients)

Your Parcel Tracker Account

  • Your Parcel Tracker account - edit personal info & change your password (for Recipients)
  • View your history of parcel pickups & sort deliveries by date and more on Parcel Tracker (for Recipients)
  • How to search for deliveries, view parcel images & proof of pickup on Parcel Tracker (for Recipients)
  • Delete your Parcel Tracker account (for Recipients)

Frequently Asked Questions (for Recipients)

  • I’ve just downloaded the Parcel Tracker app but it won’t let me log in, do you know why this might be?
  • Why was I signed up for Parcel Tracker?
  • According to the courier, my parcel has been delivered but I haven’t got an email with a QR code. Can I still collect my parcel?
  • I just want to locate my parcel with my parcel code can I do that? I have a tracking number “XXXXXXX”. Can you track my parcel?
  • I don’t know my login details. How do I solve the problem?
  • Do I need to log in to your website to collect my parcels?
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